Performance Consulting
Helping organisations unlock growth, strengthen commercial performance and turn strategic priorities into measurable outcomes.
Combining commercial leadership experience with a practical, outcome-focused approach, HPY helps organisations diagnose what is holding performance back, determine what needs to change and turn strategy into measurable action.
When organisations need support
Growth has stalled, frustration is setting in
Existing approaches are no longer delivering the growth the organisation needs.
Commercial capability is inconsistent
Commercial performance relies on too few people or varies significantly across the organisation.
Strategy isn't translating into action
Priorities are clear, but implementation isn't delivering the required pace or outcomes.
Leadership capacity is constrained
Important strategic priorities are competing with the demands of running the business.
Critical initiatives need ownership
Important programmes lack the dedicated leadership required to drive them through to completion.
The organisation needs to evolve
Structures, capabilities or ways of working need to change to keep pace with the market.
How we can help
Flexible expertise and delivery, shaped around the challenge and outcome required.
Advisory
Providing external perspective, commercial challenge and specialist expertise to support better decision making.
Consulting
Diagnosing problems, developing solutions and supporting implementation to improve organisational performance.
Programme Delivery
Providing end-to-end ownership of strategic initiatives against an agreed scope and timeline, delivering measurable outcomes.
Experience that translates.
Real-world experience of building, growing and improving commercial businesses.
Building from Zero
START-UP → £10M+ REVENUE
Regional start-up from concept creation to £10m annual revenue in two years, creating the commercial engine needed to scale.
Relevant when: You have ambition and opportunity, but need to turn it into a scalable commercial model.
Growth into value
START-UP → £2.5M GP
£2.5m gross profit from a start-up in its second year, focusing not simply on revenue growth, but on creating sustainable commercial value.
Relevant when: Revenue is growing, but you need to improve the quality and value of that growth.
Profit conversion
30% GP → EBIT CONVERSION
Exceeded industry-standard profit conversion, delivering 30% conversion through disciplined management of resources, productivity and cost.
Relevant when: You're generating revenue, but too little of it is reaching the bottom line.
Sustaining growth
20% YEAR-ON-YEAR GROWTH
Founder owned business delivering successive years of 20%+ growth maintaining commercial momentum while the organisation, team and operating demands grew with it.
Relevant when: Your start-up is successful you now need to keep growing without performance starting to plateau.
Sales leadership
£1M+ SOLUTION SALES
Relevant when: You need your leaders to become more commercially capable and win bigger, more complex opportunities.
Strategic customers
CUSTOMER LIFETIME VALUE
New logo to strategic accounts by expanding services, deepening relationships and creating recurring revenue streams worth millions over their lifetime.
Relevant when: You're good at winning customers but aren't extracting enough long-term value from the relationships you already have.
Chris, Managing Director
James Lawson has been working with key people across my teams to drive a major strategic initiative focussed on customer growth. Historically our business has operated in a siloed fashion, with individuals selling into the same customer with little thought of a broad customer strategy. This way of working is deeply rooted within the culture, and there has been a strong resistance historically to this kind of change. James’s role in this has been both the creation of the strategy and implementation of the plan as well as influencing key decision makers to drive the initiative. James has been successful in delivering this initiative because of his approach to the cultural challenge. James has worked with people to understand their priorities and help them understand the potential benefits to their businesses. He has driven a collaborative approach to the challenge, bringing people together and supporting the building of trust between the previously siloed parties. The results thus far have been encouraging, evidenced with one key customer now looking to buy more services through us because of our joined-up approach to the service provision. The individuals who work with that customer have moved from a protectionist stance to a collaborative one because of the work James has done to show the art of the possible and influence them.
LET'S TALK
Every situation is different.
If you'd like to explore how High Performing You could help, the first step is a conversation
