Performance Consulting
Helping organisations unlock growth, strengthen commercial performance and turn strategic priorities into measurable outcomes.
Combining commercial leadership experience with a practical, outcome-focused approach, HPY helps organisations diagnose what is holding performance back, determine what needs to change and turn strategy into measurable action.
When organisations need support
Growth needs to accelerate
You know there is more commercial potential in the business, but current approaches aren't delivering the pace or level of growth you need.
Capability needs to improve
Growth relies on too few people, or the organisation isn't consistently creating, shaping and converting enough high-value opportunities.
The business needs to evolve
What got you here won't necessarily get you where you want to go. The commercial model, capability and ways of working need to evolve to unlock the next stage of profitable growth.
How we can help
Flexible expertise and delivery, shaped around the challenge and outcome required.
Advise
Providing external perspective, commercial challenge and specialist expertise to support better decision making.
Consult
Diagnosing problems, developing solutions, providing recommendations and supporting implementation to improve commercial performance.
Transform
Turning agreed solutions into action. Working alongside your team to build and implement what’s needed, progressively transferring capability, ownership and accountability. Embedding the tools, behaviours and commercial rhythm required to sustain performance
Experience that translates.
Real-world experience of building, growing and improving commercial businesses.
Concept to scale
You have the concept and ambition, but need to turn it into a commercially viable business that can get off the ground quickly, with scale built in from the start.
START-UP → £10M+ REVENUE
We built a regional start-up from concept into a £10m+ revenue business in two years, creating the commercial engine, capability and operating model needed to scale.
Accelerating growth
You're already growing, but not quickly enough. You want to accelerate the curve, build momentum faster and turn early traction into significant growth.
START-UP → £2.5M GP
Grew a start-up to £2.5m gross profit in its second year by creating sharp commercial focus, strong sales capability and the conditions for rapid growth.
Conversion to profit
Revenue is growing, but too little of it is reaching the bottom line. You need to improve margin, productivity and commercial discipline without choking off growth.
30% GP → EBIT CONVERSION
Delivered 30% conversion from gross profit to EBIT within a medium size business through disciplined commercial management, stronger productivity and cost efficiency.
Sustaining year on year growth
You've proved you can grow. The challenge now is doing it again and again without performance stalling as the business gets bigger and more complex.
20% YEAR-ON-YEAR GROWTH
Helped lead a founder-owned business through successive years of 20%+ growth while maintaining commercial momentum as the organisation, team and operating demands grew with it.
Building commercial capability
Your people can sell, but winning the next level of opportunity requires more. You need commercially stronger leaders and teams.
£1M+ SOLUTION SALES
Growing customer lifetime value
You're good at winning customers, but you want to retain them for longer, broaden what you sell and grow their lifetime value.
MULTI-MILLION £ LIFETIME VALUE
Grew strategic customers by expanding services, deepening senior relationships and creating recurring revenue streams worth millions across different business scales and ownership models.
Chris, Managing Director
James Lawson has been working with key people across my teams to drive a major strategic initiative focussed on customer growth. Historically our business has operated in a siloed fashion, with individuals selling into the same customer with little thought of a broad customer strategy.
This way of working is deeply rooted within the culture, and there has been a strong resistance historically to this kind of change. James’s role in this has been both the creation of the strategy and implementation of the plan as well as influencing key decision makers to drive the initiative.
James has been successful in delivering this initiative because of his approach to the cultural challenge. James has worked with people to understand their priorities and help them understand the potential benefits to their businesses. He has driven a collaborative approach to the challenge, bringing people together and supporting the building of trust between the previously siloed parties.
The results thus far have been encouraging, evidenced with one key customer now looking to buy more services through us because of our joined-up approach to the service provision. The individuals who work with that customer have moved from a protectionist stance to a collaborative one because of the work James has done to show the art of the possible and influence them.
LET'S TALK
Every situation is different.
If you'd like to explore how High Performing You could help, the first step is a conversation
